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Pictured is Kathleen talking to a patient

Patient Experience


The goal of the Patient Experience Department at Garfield Medical Center is to create a healing environment of quality, dignity, and respect for every patient that we serve.

We know that a hospital visit can be stressful and we want to do everything possible to make your stay as comfortable as possible. Patient representatives make rounds and visit patients Monday-Friday to offer assistance as needed.

If, during your stay, you have a special request, compliment, or concern, please contact your nurse, the charge nurse for the unit, or the Director of the Nursing Unit or Department.

You can also contact the Patient Experience Department directly at 626.307.6654. We encourage you to let us know how we are doing and how we can serve you better.

- Kathleen Connors, Director of Patient Experience
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